Updated: Apr 10
Gallopade Support Specialists are available to assist teachers, parents, and students using Gallopade Curriculum online during the COVID-19 pandemic. A list of commonly asked questions can be found below and will continue to be updated. If you need additional help, please contact support or visit the Training & Support page.
Last updated 4/3/20
Free Student eBooks Questions:
Under normal circumstances, the eBook gives students who received the print Student Book access at home. The free access gives you the ability to only view the Student eBook and Teacher's Edition. Therefore, eBooks cannot be printed or downloaded.
The Free student eBook is not interactive, but the students can use it to read and answer the questions on paper or on a Google Doc to turn in to their teacher. Under normal use for existing customers, our online curriculum is designed for each student to have their own login and they can interact with the content using many features available. During the Free shared generic login, those capabilities are not available.
For existing customers of Gallopade that are already setup with the full curriculum and unique Student and Teacher accounts, these features are accessible and will allow teachers to access the content to help students complete the current school year.
Computer, Browser & Web Requirements:
How to Download Group Data:
While logged into gallopadecurriculum.com, go to “Statistics” at the top of the page
Select “My groups”
Select the preferred group by clicking the name of the group/class.
After selecting your class, you will see a “Download group data” button near the top right corner. Select Download group data.
After selecting Download group data, a CSV file should automatically start downloading. You will see it in the lower left corner.
To open the file, click the name of the downloaded group data file in the lower left corner. Note: You can also click the caret symbol/small up arrow and then select Open.
Your data should automatically open, and you should see a column for each of the following: Student Name, Student Group, Assignment Title, Grade, and Date.
Watch Video on How to Download Group Data
Tips for Logging In
It is important that students are using a browser that will function fully with Gallopade. Chrome is the recommended browser. Chrome v64 or later is the preferred browser; students may also use Edge (v42 or later), Firefox (v58 or later), Safari (v11 or later)
Trouble with a Page Loading/Clearing Cookies in Google Chrome:
Go to Google Chrome and click on the three dots on the top right side
Then select "More Tools" then "Clear Browsing Data."
A menu will pop-up and make sure "Cookies" is selected and then click the blue " Clear Data."
If Sharing a Device, Be Sure to Log Out:
To sign out when you are done working, click on Back to Assignments
Then go the three dots in the upper right hand corner of the browser window. When the drop down menu opens, click on Sign out
How to Make Sure No One Else Is Logged In:
To check that the user before you has signed all the way out, when you log in, click on the word, Statistics.
When the Statistics page opens, make sure that it is YOUR name at the top of the screen
If it is NOT your name, click on the three dots to the right of the word, Statistics and when the drop down menu opens, click on Sign out
Logging In With Clever:
Students who access Gallopade through Clever can still use Clever; students who access Gallopade with a username and password outside of Clever will use that same username and password
Tips for Accessing and Completing Assignments
Viewing and Opening Assignments: "Invalid Date" or "You Have No Assigned Content" Message:
On some devices, such as phones, you might log in and see an image that looks like this. Click the red X next to the words "Invalid date" and this should allow your assignments to appear
Viewing Clickbook on a Small Screen:
On some small screens, like those on smartphones, Clickbook might be a little difficult to see. An easy way to enlarge what you are seeing is to click the three horizontal lines to close the navigation menu on the left.
Then use the navigation on the bottom of the screen as shown
Remember to Save Progress as you work through digital activities. This way, if something stops you while you are working, you can come back and know that you don't have to restart your work from the beginning
Verifying Answers are Submitted in Clickbook:
As students are working through Clickbook content, they can verify that answers have been submitted by clicking on the Correction button
This will open up a report that shows data as students are completing Clickbook. If data is not appearing on the report and students have clicked on Submit the Teacher, contact your teacher.
If students are using assigned digital curriculum like Clickbook or ExperTrack, they can check their scores on the student Statistics page.