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P.O. Box 2779 

Peachtree City, GA 30269 

Tel: (800) 536-2438

orders@gallopade.com

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Helpful Hints for Home Use

Updated: a day ago

Gallopade Support Specialists are available to assist teachers, parents, and students using Gallopade Curriculum online during the COVID-19 pandemic. A list of commonly asked questions can be found below and will continue to be updated. If you need additional help, please contact support or visit the Training & Support page.


GA Digital Drop In: March 30, 2020 (12:00-1:00pm) https://join.me/606-664-323

GA Clickbook Refresher: March 31, 2020 (8:30-9:30am) https://join.me/630-228-970

GA Digital Drop In: April 1, 2020 (8:30-9:30am) https://join.me/443-434-826

GA Clickbook Refresher: April 2, 2020 (2:00-3:00pm) https://join.me/719-387-393


Last updated 3/27/20


Teacher's Corner


Tips for Logging In

Browser Information:

It is important that students are using a browser that will function fully with Gallopade. Chrome is the recommended browser. Chrome v64 or later is the preferred browser; students may also use Edge (v42 or later), Firefox (v58 or later), Safari (v11 or later)


Trouble with a Page Loading/Clearing Cookies in Google Chrome:

  • Go to Google Chrome and click on the three dots on the top right side

  • Then select "More Tools" then "Clear Browsing Data."

  • A menu will pop-up and make sure "Cookies" is selected and then click the blue " Clear Data."


If Sharing a Device, Be Sure to Log Out:

  • To sign out when you are done working, click on Back to Assignments

  • Then go the three dots in the upper right hand corner of the browser window. When the drop down menu opens, click on Sign out

How to Make Sure No One Else Is Logged In:

  • To check that the user before you has signed all the way out, when you log in, click on the word, Statistics. 

  • When the Statistics page opens, make sure that it is YOUR name at the top of the screen

  • If it is NOT your name, click on the three dots to the right of the word, Statistics and when the drop down menu opens, click on Sign out

Logging In With Clever:

  • Students who access Gallopade through Clever can still use Clever; students who access Gallopade with a username and password outside of Clever will use that same username and password


Tips for Accessing and Completing Assignments

Viewing and Opening Assignments: "Invalid Date" or "You Have No Assigned Content" Message:

  • On some devices, such as phones, you might log in and see an image that looks like this. Click the red X next to the words "Invalid date" and this should allow your assignments to appear

Viewing Clickbook on a Small Screen:

  • On some small screens, like those on smartphones, Clickbook might be a little difficult to see.   An easy way to enlarge what you are seeing is to click the three horizontal lines to close the navigation menu on the left.

  • Then use the navigation on the bottom of the screen as shown


Saving Progress:

  • Remember to Save Progress as you work through digital activities. This way, if something stops you while you are working, you can come back and know that you don't have to restart your work from the beginning


Verifying Answers are Submitted in Clickbook:

  • As students are working through Clickbook content, they can verify that answers have been submitted by clicking on the Correction button 

  • This will open up a report that shows data as students are completing Clickbook. If data is not appearing on the report and students have clicked on Submit the Teacher, contact your teacher.

Viewing Statistics:

  • If students are using assigned digital curriculum like Clickbook or ExperTrack, they can check their scores on the student Statistics page.